Automation, forecasting, chatbot communication

The head of the Research Studio Data Science, Dr. Mihai Lupu, and the scientific director of the RSA FG, Prof. DDr. Peter A. Bruck, presented two current joint projects of the RSA FG in the field of Data Science: Data Market Austria and Safe-DEED at the conference “Digital Austria/AI” of LSZ Consulting in the Sheraton-Hotel at the Fuschlsee in Salzburg on May 21, 2019.

Mihai Lupu presented Data Market Austria as a lead project of the BMVIT with 16 national partners. He also described the hurdles to be overcome in order to create a data service ecosystem. Safe-DEED, the second project presented, is dedicated to data security and trust in data in Europe. It is not only about the intellectual challenges of artificial intelligence, not only about new business models, but also about the implementation of European values in the AI-driven data economy, said Prof. Peter A. Bruck in his introductory statement.

At the conference, domestic start-ups, management consultants, but also CIOs of large Austrian companies and institutions will present innovative solutions from the AI sector until tomorrow. A clear focus will be on customer communication with chat offers. Other focal points are the automation of routine tasks through artificial intelligence, augmented reality applications and the prediction of developments such as customer behaviour or visitor flows (predictive analytics).